Kyneta Gear
Customer care
Clear paths when you need a hand.
Start with the detail you have, then use the route that fits your question. Account, policy, and contact links are kept together here.
Order or account details
For an existing order or account, begin where your order information is stored.
Go to my accountShipping and returns
Review the current policy pages for the item-specific information that applies to a purchase.
Need to prepare a question?
Email [email protected] with the product name and, for an existing purchase, your order number. Do not send payment-card details.
Get help with the detailsQuestions worth keeping close
Where can I find the latest delivery information?
When a shipping and delivery policy page is available, it is the best place to review current item-specific information. Delivery details can vary by item and destination.
Can I use this page to start a return?
Email [email protected] with your order number, the item, and the reason for your request. Review the returns and exchanges policy, and wait for return instructions before shipping an item back.